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Frequently Asked Questions
Riley Watch Co specializes in aviation-inspired timepieces, featuring collections such as the Howard Hughes Chronograph and Amelia Earhart Automatic. Each watch is designed to blend elegance with sporty functionality, paying homage to legendary aviators.
We produce limited runs, meaning each of our watch models is either part of a one off, numbered run, or is part of a small series of runs that we repeat every so often. For this reason, if a watch is out of stock on the website, there's a good chance that specific model or colourway won't be available for a while. If you want to find out when we might be doing a specific run or issue, and if we know ourselves, just ask and we'll let you know!
We aim to ship all orders within 24 hours. UK orders are sent via Tracked 48 with Royal Mail, while US and global orders are dispatched using Express Tracked International, also with Royal Mail, typically arriving within 2-5 working days, depending on the destination.
We use Japanese movements, which are known for both their accuracy and reliability. They are also very servicable, meaning if you ever have any issue with the watch, or you just want to undertake a regular servicing of one of our automatic or mechanical movement powered watches, any good watch technician should be able to help you.
All watches from Riley Watch Co are crafted with meticulous attention to detail, utilizing high-quality materials and precise engineering. Each timepiece undergoes rigorous quality control to ensure it meets our high standards before reaching customers.
We offer a five year warranty on all watches purchased directly from Riley Watch Co.
We have a 30-day, no questions asked, return policy. To be eligible for a return, the watch must be unworn, in its original packaging, and accompanied by the receipt or proof of purchase. Please contact us to initiate the return process.
We accept a variety of payment methods, including all major credit cards, Google Pay, Apple Pay and PayPal, ensuring a secure and convenient checkout process for our customers.